What We Collect and Why We Hold It
When you open an account with xx5xx5, we collect the details you provide at registration — your name, email address, mobile number and the payment method you choose, whether that is bKash, Nagad or Rocket. We also collect technical data such as your device type, IP
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address and session activity. This helps us verify your account, process deposits and withdrawals, and detect any unusual access patterns that could put your wallet at risk. Payment transaction records tied to your bKash, Nagad or Rocket wallet are retained as part of your account history
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and are not shared with unrelated third parties. We do not collect more than we need. Data is stored for as long as your account remains active and for a reasonable period after closure, in line with applicable record-keeping obligations. You may request a copy of
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the data we hold about you, ask us to correct inaccurate details, or request deletion where no legal obligation requires us to keep it. All requests are handled through our support channel. Whether your access to the platform is available in your region depends on local
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law and eligible jurisdictions — we encourage you to check that before opening an account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.